Protecting your data is very important to “E-Recharge Store”. Therefore, your name and other information relating to you are used in accordance with the manner set out in the Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you. We will retain your data if we are required by law or to use it for the purposes for which it was collected. You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special electronic account on the site that you access using your username and password. This statement also includes a reference to your rights in relation to the protection of personal data.

If you have any comments or suggestions, we are happy to receive them at contact@e-recharge.net, and you can also contact us via WhatsApp +213770389744.

– Data we collect about you

We may need to collect your information if you wish to register an order for a product from our website. We collect some data necessary to secure any potential requests that may arise later, and to provide you with the services available to us. For example, name, gender, date of birth, email address, postal address, delivery address (if different), mobile number and payment details “any payment card details or bank account details”.

The information you provide is used to provide you with information about the products and services available to us and that you request, to verify the financial transactions you make online and to manage your account with “My Account”. This information is also used in the process of auditing the downloading of data from the website and identifying visitors to the website, and developing the designs of the website pages and / or its contents and customizing them for users.

We communicate via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may be able to store details of your current order on our website but cannot retrieve them directly for security reasons. By logging into your account on the website you can view the information and details of your purchases that you have requested or are about to submit. You can also manage your address details, banking details and any newsletters to which you have subscribed. You must also undertake to treat your personal data with complete confidentiality and not make it available to unauthorized third parties. We will not be liable for any misuse of passwords by the customer.

– Payment methods and protection from electronic fraud

We may use specialized parties to protect your data from electronic commercial fraud in order to assist us in approving customer order data conducted on the website.

– Other uses of your personal information

We may use your personal information in opinion polls and marketing research, as you wish, for statistical purposes while ensuring its complete confidentiality and you have the right to withdraw at any time. We do not send your opinions to a third party. Your email address is not disclosed in any way.

– Competitions and Gift Vouchers

We use data in the event of any competitions or contests in order to inform the winners and announce the offers.

– Third party and links

In order to ensure that “My Requests” ensures that your personal information that we collect about you (name, address, email, mobile number, and any other information) is not used by any other party, in order to maintain the complete privacy of “My Requests” customers.

The site may contain advertisements for a third party or links to other sites or frames for other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, in addition to that we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

– Cookies

You are not required to activate and accept the cookies feature while visiting our website. However, if you wish to place an order or add a product to your shopping cart, you must enable the feature from your browser settings to accept cookies (if necessary) in order to be able to use the shopping cart functions and continue purchasing.

– What are cookies?

Cookies are small files that are saved on your computer that include your personal information about your preferred settings and other data that the system needs when interacting with the browser. There are two types of cookies: instant text files, which are deleted the moment the browser is closed. And temporary/permanent cookies, which are stored on your computer for a longer period of time and sometimes, permanently. The use of cookies helps us to select the information that suits your taste specifically or that you want to see on our website. Cookies also enable us to store any information you enter so that you do not have to enter it again when you visit the site again.

– What type of data is collected in cookies?

No personal data of customers is saved in the cookies used by the “My Orders” website. Therefore, it is not possible to violate the privacy of any user or track him individually. When the cookie is activated, a special ID number is created for it and this number is used as an internal reference only and cannot be used to identify the user or use it to know his registered personal information such as name and IP address. The anonymous information that we receive from cookies is used for analysis and evaluation purposes, for example, knowing the pages.

The account must be registered with the full name to avoid future rejection of your requests.

You can use the electronic voucher / gift card only once.

Electronic vouchers and gift cards are case sensitive. Please enter the code exactly as shown.

Any form of codes and codes, gift cards, prepaid cards, that have been viewed from your account in E-Recharge Store, or have been delivered via email or text message are not refundable or exchangeable at all except in certain cases.

E-Recharge Store does not bear any responsibility for wrong purchases made by you, due to negligence and / or entering false / incorrect information, which may lead to damages / losses. By purchasing any electronic voucher / gift card from the E-Recharge Store, you have understood / acknowledged and accepted E-Recharge Store full disclaimer of liability.

When ordering our site’s services, you acknowledge that you must read the product description carefully and confirm that the electronic goods you have purchased are correct.

During the electronic goods return period, if the value of the goods is more than the amount stated in your account or in the payment and checkout process, E-Recharge Store is authorized to settle the balance directly to your account.

After delivery, E-Recharge Store is not responsible for any loss or damage to electronic goods purchased through our store, and any loss or damage that the buyer may suffer for this reason, knowing that E-Recharge Store does not bear any responsibility towards a refunded card unless it is valid if it exceeds 15 days.

The purchase process will be executed when the process is valid and not suspicious. Any purchase on the site that is in any doubt will be stopped immediately, and will not be executed, and the full amount will be returned to the transferred account, without referring to the customer, and the customer’s membership will be suspended.

It may take up to two weeks for the amount to be returned to its owner in the event that the request is not executed.

In the event that the customer requests the return of an amount transferred from one bank to another, E-Recharge Store does not bear any commissions or transfer fees.

In some cases, your order may not be approved for several reasons, for example if the product you wish to purchase is not available, if the product is incorrectly priced, or if the order turns out to be fraudulent. We will refund your payment for orders that are not accepted or cancelled. Before we approve the process, we may ask you to provide additional information, including but not limited to, your phone number, address, or official documents proving your identity.

Any gift or promotional code that the customer may receive as a reward is valid for a specific agreed period unless otherwise stated in the advertisement details

E-Recharge Store reserves the right to make amendments or changes to the site and to the policies and agreements related to the site, including the privacy policy, as well as the document for the terms and conditions of service.

Please note and rely on the fact that all services provided in the electronic environment or intangible goods and products with digital content (games, activation codes and codes, prepaid gift cards, etc.) available to us and provided to the consumer immediately cannot be cancelled, returned and returned after purchase and delivery, so please make sure to choose the product that suits you

Vouchers and discount codes are non-refundable and cannot be exchanged for cash and are valid for one transaction only

However, there is the possibility of returning products purchased from E-Recharge Store in the following cases:

– If the product you received does not match the description on the site

– If the product is damaged or invalid

– All users who shop on our site are considered to have accepted this requirement because they are shopping within the scope of digital content.

For more information, please read the terms and conditions with full information – if you have any further questions, you can reach us via WhatsApp +213770389744 or email us at contact@e-recharge.net